Field Service Employee and Subcontractor Management

Effective resource management increases profitability by optimizing utilization and minimizing down time. It will also generate goodwill and loyalty among your staff that translates to competitive advantages in recruiting and retaining the best talent.

  • Focus resources on projects that are the most profitable
  • Know which projects are on-time, which are lagging, and why
  • Know what your resources worked on this week
  • Know what your resources will be working on next week
  • Track time on projects and tasks

Scheduling field service and sales resources are challenges for all service organizations. Many businesses rely on paper-based and telephone-based processes or out-of-date technology to link field resources with the office. Traditionally, field resources have been required to physically visit an office or call office staff on the phone to receive dispatch instructions, which is costly and takes time that could be better spent servicing customers. At the remote service sites, field resources often did not have ready access to the information required to complete the service call on the initial visit. In addition, once a service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed billing and reduced customer satisfaction. Bella’s Field Service Software web based technology enable’s field service organizations to automate their schedules and dispatch processes, thereby reducing office costs and increasing technician and sales productivity.

About Bella Solutions: Bella develops and markets a web based software application or SaaS (Software as a Service) for Field Service businesses such as Cleaning Services, IT Services, Contractors, HVAC, and many more. Essentially, the software can be utilized in any industry that manages field sales and technicians or remote resources. Bella provides the ability to streamline business operations by providing CRM, Service Job Management, Scheduling Tools, Equipment Tracking, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one software accessed from any computer, laptop, or PDA connected to the internet.

For additional information visit Bella’s Field Service Software

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